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✨ Good things take a little time; every piece is made to order • we'll have it lovingly dispatched within 7 days of your order ✨ • ✨ Good things take a little time; every piece is made to order • we'll have it lovingly dispatched within 7 days of your order ✨ •

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Shipping & Delivery

Made to order, not off a shelf

Most pieces on Eyanga are crafted after you order, not pulled from stock. Please allow up to 7 days for your vendor to prepare and dispatch your piece before it ships. Look for the "Made to Order" or "Pre-order" badge on a product for pieces this applies to.

Every vendor ships their own way

Eyanga is a marketplace of independent designers. Each vendor chooses how their pieces are shipped, whether that's a tracked courier or a flat shipping rate calculated for your delivery country at checkout. Because of this:

  • The exact shipping cost for a piece is shown at checkout, once your delivery address is known.
  • An order with pieces from more than one designer may arrive as separate parcels, on different timelines.
  • Some vendors provide full tracking from dispatch to your door; others use a flat-rate service without live tracking.

Tracking your order

Sign in and visit My Account at any time to see every order you've placed and its current status: processing, confirmed, shipped, or delivered.

Questions about a specific order?

Reach out via our Contact page and we'll follow up with you and the vendor directly.